Information systems technician

For the US Navy and Coast Guard rating, see Information Systems Technician (U.S. Navy).

Information Systems Technician (or Information technician; abbreviation: IT) refers to an industrial occupation whose responsibility is maintaining communications and computer systems. ITs may also refer to individuals that help design and develop information and graphic content.

Private sector

Classes The following classes represents typical IT career levels. Information systems technician Includes the entry level positions, trainees, journeymen, and lead individuals. These ITs perform a variety of technological support functions for information systems. Information systems technician specialist I Includes lead individuals of work groups. Information systems technician supervisor I Includes activity supervisors of work groups. Information systems technician specialist II The highest technical specialist level. Individuals are team leaders or work independently. Information systems technician supervisor II Includes planners, organizer, and activity directors, performing supervisory duties.

Information systems technicians operate and maintain information systems, facilitating system utilization. In many companies, these technicians assemble data sets and other details needed to build databases. This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions. ITs assist in designing and coordinating the development of integrated information system databases. ITs also help maintain Internet and Intranet websites. They decide how information is presented and create digital multimedia and presentation using software and related equipment.

ITs install and maintain multi-platform networking computer environments, a variety of data networks, and a diverse set of telecommunications infrastructures. ITs schedule information gathering for content in a multiple system environment. ITs are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs also investigate, troubleshoot, and resolve end-user problems. ITs conduct ongoing assessments of short and long-term hardware and software needs for companies, developing, testing, and implementing new and revised programs.

Information systems technicians cooperate with other staff to inventory, maintain and manage computer and communication systems. ITs provide communication links and connectivity to the department in an organization, serving to equipment modification and installation tasks. This includes:

• local area networks : computer network covering a local area, like a home, office or small group of buildings such as a college.
• wide area networks  : computer network covering a wide geographical area, involving a vast array of computers.
• minicomputer systems : multi-user computers which make up the middle range of the computing spectrum, usually single-user systems (such as personal computers).
• Macro-computer systems : Usually large multi-user systems (such as mainframe computers) for bulk data processing such as censuses, industry/consumer statistics, ERP, and bank transaction processing.
• associated peripheral devices

Additionally, ITs can conduct training and provide technical support to end-users, providing this for a departments (sometimes across multiple organizations).

See also

• Computer repair technician

External articles and references

• "Information Systems Technician Series", California State Personnel Board. June 28, 1972.