Diamond Resorts International

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Diamond Resorts International, Inc.
Public
Traded as NYSE: DRII
Industry Timeshare
Founded 2007
Headquarters Las Vegas, Nevada, U.S.
Area served
 Worldwide
Key people
 Stephen J. Cloobeck, (Founder and Chairman)
David F. Palmer, (CEO, President and Director)[1][2]
Products Vacation Ownership, Timeshare
Revenue Increase$230.7 million (EBITDA, 2013)[3]
Parent Diamond Resorts International, Inc.[1]
Website investors.diamondresorts.com

Diamond Resorts International (DRI) is a timeshare company[4][5][6] headquartered in Las Vegas, Nevada.[7] They own a network of 379 vacation destinations.[8]

Acquisitions

In August 2015 DRII bought out Gold Key Resorts[9] for $167.5 million. This acquisition added five vacation ownership resorts in Virginia Beach, Virginia and one in the Outer Banks, North Carolina.[10]

Undercover Boss

The Founder and Chairman, Stephen J. Cloobeck, was featured in the season premiere of Undercover Boss (U.S. TV series) Season 4 on January 15, 2012. He was the first Chairman and CEO to go undercover a second time on November 30, 2012.[11][12][13]

Awards, honors and ratings

  • Thurnham Hall, a UK resort - Diamond Resorts International® receives the British Safety Council 2011 Sword of Honour, the most prestigious international health and safety accolade attributed to a company, for Thurnham Hall and its achievement in delivering the highest standard of health and safety management to its owners, members, guests and team members.[14]

Properties

United States

State Hotels
Arizona Arizona
  • Kohl's Ranch Lodge Lua error in package.lua at line 80: module 'strict' not found.
  • PVC at The Roundhouse Resort Lua error in package.lua at line 80: module 'strict' not found.
  • Scottsdale Links Resort Lua error in package.lua at line 80: module 'strict' not found.
  • Scottsdale Villa Mirage
  • Bell Rock Inn
  • Los Abrigados Resort & Spa
  • Sedona Summit
  • The Ridge on Sedona Golf Resort
  • Varsity Clubs of America – Tucson
  • Rancho Manana, London Bridge Resort - Lake Havasu
California California
  • Lake Tahoe Vacation Resort
  • Marquis Villa Resort, Palm Canyon Resort and Spa
  • Riviera Oaks Resort, Riviera Shores Resort
Colorado Colorado
  • The Historic Crags Lodge
Florida Florida
  • Mystic Dunes Resort & Golf Club
  • Daytona Beach Regency[15]
  • Grande Villas Resort (formerly known as Cypress Pointe Grande Villas)[16]
  • Grand Beach [17]
  • Coconut Mallory Resort and Marina Lua error in package.lua at line 80: module 'strict' not found. at Key West
  • Crescent Resort on South Beach Lua error in package.lua at line 80: module 'strict' not found. at Miami Beach
  • Westgate at South Beach Lua error in package.lua at line 80: module 'strict' not found. at Miami Beach
Hawaii Hawaii
  • The Point at Poipu[18][19] Lua error in package.lua at line 80: module 'strict' not found.
  • Ka'anapali Beach Club Lua error in package.lua at line 80: module 'strict' not found.
Indiana Indiana
  • Varsity Clubs of America – South Bend
Michigan Michigan
Missouri Missouri
Nevada Nevada
  • Desert Paradise Resort
  • Polo Towers Suites
  • Polo Towers Villas
  • Cancun Las Vegas Resort
New Mexico New Mexico
  • Villas de Santa Fe Lua error in package.lua at line 80: module 'strict' not found. at Santa Fe
North Carolina North Carolina
Ohio Ohio
Pennsylvania Pennsylvania
Tennessee Tennessee
  • Bent Creek Golf Village
Texas Texas
Utah Utah
  • Cedar Breaks Lodge & Spa
Virginia Virginia
  • Greensprings Vacation Resort Lua error in package.lua at line 80: module 'strict' not found.
  • The Historic Powhatan Resort Lua error in package.lua at line 80: module 'strict' not found.
  • Great Wolf Lodge - Williamsburg ( affiliated ) [20]
Washington (state) Washington
Wisconsin Wisconsin

International

Location Hotels
Canada Canada
Mexico Mexico
  • Sea of Cortez Beach Club Lua error in package.lua at line 80: module 'strict' not found. at San Carlos
  • Cabo Azul Resort Lua error in package.lua at line 80: module 'strict' not found. at San José del Cabo
Netherlands Netherlands
  • Royal Palm Beach Resort Lua error in package.lua at line 80: module 'strict' not found.
  • Flamingo Beach Resort Lua error in package.lua at line 80: module 'strict' not found.
  • Flamingo Beach Villas Lua error in package.lua at line 80: module 'strict' not found.
Austria Austria
  • Alpine Club Lua error in package.lua at line 80: module 'strict' not found. at Schladming
Brazil Brazil
  • Grand Palladium Imbassai Resort & Spa Lua error in package.lua at line 80: module 'strict' not found. at Salvador, Bahia.[21]
France France
  • Le Club Mougins Lua error in package.lua at line 80: module 'strict' not found.
  • La Residence Normande Lua error in package.lua at line 80: module 'strict' not found.
  • Le Manoir des Deux Amants Lua error in package.lua at line 80: module 'strict' not found.
  • Royal Regency Lua error in package.lua at line 80: module 'strict' not found.
Greece Greece
  • The Village Holiday Club Crete
  • Grand Leoniki Crete
  • Leoniki Residence Crete
  • Village Heights Golf Resort Crete Lua error in package.lua at line 80: module 'strict' not found.
  • Sun Beach Holiday Club Rhodes
Republic of Ireland Ireland
  • East Clare Golf Village
  • Dangan Lodge Cottages
  • Fisherman's Lodge
Italy Italy
  • Palazzo Catalani Lua error in package.lua at line 80: module 'strict' not found. at Soriano nel Cimino
  • Hotel Stabia Lua error in package.lua at line 80: module 'strict' not found. at Castellammare Di Stabia
Malta Malta
  • Diamond Suites on Malta Lua error in package.lua at line 80: module 'strict' not found. at St. Julian's
Portugal Portugal
  • Vilar do Golf Lua error in package.lua at line 80: module 'strict' not found. at Almancil
  • Pestana Alvor Park Lua error in package.lua at line 80: module 'strict' not found. at Alvor
Spain Spain
  • Royal Oasis Club at Benal Beach Lua error in package.lua at line 80: module 'strict' not found. at Benalmádena
  • Royal Oasis Club at Pueblo Quinta Lua error in package.lua at line 80: module 'strict' not found. at Benalmádena
  • Sahara Sunset Lua error in package.lua at line 80: module 'strict' not found. at Benalmádena
  • Los Amigos Beach Club Lua error in package.lua at line 80: module 'strict' not found. at Mijas
Balearic Islands Balearic Islands
  • White Sands Beach Club
  • White Sands Country Club
  • Garden Lago
Canary Islands Canary Islands
  • Cala Blanca
  • Jardines del Sol
  • Club del Carmen
File:Flag of Tenerife.svg Tenerife Island
  • Royal Sunset Beach Club
  • Royal Tenerife Country Club
  • Santa Barbara Golf and Ocean Club
  • Sunset Bay Club
  • Sunset Harbour Club
  • Sunset View Club
United Kingdom United Kingdom
  • Woodford Bridge Country Club
  • Broome Park Golf and Country Club
  • Pine Lake Resort
  • Thurnham Hall[22]
  • Thurnham Hall Tarnbrook
  • Cromer Country Club
  • Wychnor Park Country Club
  • Worcester Marina
  • Alvechurch Marina
  • Anderton Marina
  • Gayton Marina
  • Blackwater Marina
  • Royal Sunset Beach Club
  • Royal Tenerife Country Club
  • Santa Barbara Golf and Ocean Club
  • Sunset Bay Club
  • Sunset Harbour Club
  • Sunset View Club

Criticism and controversy

Diamond Resorts International is notable for high-pressure sales tactics used to close sales and generate fees for consumers.[4][5] Club members are charged yearly maintenance fees (including management fees), which are set by Diamond Resorts International and which the FTC warns are likely to rise every year.[23][24] Diamond Resorts International's official 2014 SEC filing states that club members do not have the right to terminate membership, except in certain areas where consumers are protected by state law.[5][25][26] Jeff Weir, a Diamond timeshare owner and journalist covering the timeshare industry, told the New York Times: "In my experience, Diamond is much more ambitious, aggressive and downright nasty in their sales presentations compared to Marriott and Westin. Diamond just has an amazing reputation of being tough on people."[27]

Of the 29 customer reviews posted on the BBB.org website, 1 is positive, 1 is neutral and 27 are negative.[28]

Similar programs

See also

References

  1. ↑ 1.0 1.1 Diamond Resorts Holdings, LLC
  2. ↑ DRII Board of Directors
  3. ↑ Diamond Resorts International, Inc. (DRII)
  4. ↑ 4.0 4.1 Lua error in package.lua at line 80: module 'strict' not found.
  5. ↑ 5.0 5.1 5.2 Lua error in package.lua at line 80: module 'strict' not found.
  6. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  7. ↑ Diamond Resorts International, Inc.
  8. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  9. ↑ Gold Key Resorts
  10. ↑ Diamond Resorts International Expands East Coast Vacation Destinations Through Gold Key Resorts Acquisition
  11. ↑ Undercover Boss Features Cloobeck of Diamond Resorts International and Brand USA
  12. ↑ Undercover Boss. Diamond Resorts International: Stephen J. Cloobeck
  13. ↑ Undercover Boss Season 3 Sneak Peak: Premiere Shares the Softer Side of Diamond Resorts International’s Stephen Cloobeck
  14. ↑ Diamond Resorts International® receives the British Safety Council 2011 Sword of Honour, the most prestigious international health and safety accolade attributed to a company, for Thurnham Hall and its achievement in delivering the highest standard of health and safety management to its owners, members, guests and team members.
  15. ↑ Daytona Beach Regency
  16. ↑ Grande Villas Resort
  17. ↑ Grand Beach
  18. ↑ The Point at Poipu
  19. ↑ Point at Poipu owners file complaint with AG TimeSharing Today issue № 109 Jan/Feb 2010
  20. ↑ Great Wolf Lodge is Newest Diamond Resorts International Property in Williamsburg
  21. ↑ Grand Palladium Imbassai Resort & Spa
  22. ↑ Winners of 2011 Sword and Globe of Honour announced
  23. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  24. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  25. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  26. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  27. ↑ Lua error in package.lua at line 80: module 'strict' not found.
  28. ↑ Lua error in package.lua at line 80: module 'strict' not found.

External links

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